Our terms and conditions

1. Scope

These General Terms and Conditions apply exclusively to the business relationship between Die Vogelvilla GmbH (Marktplatz 19, 97215 Uffenheim, authorized representatives: Mr. G. Brötzmann, B. Linke) and the customer. Die Vogelvilla GmbH does not recognize any terms and conditions that conflict with or deviate from these General Terms and Conditions and hereby expressly rejects them. Conflicting terms and conditions of the customer are only valid if Die Vogelvilla GmbH expressly agrees to them in writing.

2. Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. After entering your personal data and clicking the 'Submit order' button in the final step of the ordering process, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of the order will follow immediately after the order has been submitted. The purchase contract is concluded with our order confirmation or delivery of the goods. The same applies if you inquire about and order the goods you require from us by telephone, in writing by fax, mail, or email.

3. Storage of contract text

The contract text will be saved and sent to you via email. You can still view the general terms and conditions on this page at any time and save them to your computer.

4. Partial deliveries

We are entitled to make partial deliveries, provided this is reasonable for you. Additional shipping costs will only be incurred if expressly agreed upon.

5. Payment methods / Shipping costs

We accept payment in advance, PayPal, or direct debit. Current packaging and shipping costs can be viewed here.

6. Delivery

We ship exclusively with DHL. Estimated delivery time is 3-10 business days. If an item is no longer available, we will notify you as soon as possible by email or phone.

7. Retention of title

The delivered goods remain our property until full payment has been made.

8.1 Cancellation policy

You may revoke your contractual declaration within two weeks, without stating reasons, in text form (e.g., by email to info@vogelvillaland.com or by letter) and by returning the goods. This applies unless you have acted in the exercise of your commercial or independent professional activity (orders by entrepreneurs) or purchased the goods from us on site. This period begins at the earliest upon receipt of the goods and detailed instructions in text form. To meet the deadline, it is sufficient to send the revocation or the goods in a timely manner. The revocation must be addressed to:

The Vogelvilla GmbH
Market Square 19
97215 Uffenheim

Unfortunately, we cannot accept returns without postage paid. Die Vogelvilla GmbH will refund the buyer the shipping costs incurred for returns in the amount of €5.90. Any payments already made will be refunded to your bank account. Please provide us with your bank details in this case. Please only accept returns after prior consultation with us; this will make it easier for us to identify the items.

8.2 Consequences of revocation

In the event of an effective cancellation, both parties must return the services received and surrender any benefits derived (e.g., interest). If you are unable to return the service received in whole or in part, or only in a deteriorated condition, you may be required to pay us compensation for the value. This does not apply if the deterioration of the goods is solely due to their inspection, as would have been possible in a retail store, for example. You can also avoid the obligation to pay compensation by not using the item as if it were your own property and refraining from anything that could impair its value. You must fulfill any obligations to reimburse payments within 30 days of sending your cancellation notice.

8.3 The right of withdrawal does not apply to

* Goods that are made to customer specifications or are clearly tailored to personal needs or that, due to their nature, are not suitable for return or can spoil quickly or whose expiration date has passed.

* Audio or video recordings or software, provided that the delivered data carriers have been unsealed by you

* Newspapers, magazines and illustrated magazines.

- End of cancellation policy -

9. Warranty and customer service

The warranty is provided in accordance with statutory provisions. Information about any additional manufacturer warranties can be found in the product documentation on the respective manufacturer's website.

10. Data protection

Storage and use of your personal data We store and use your personal data, including your address and email address, solely to process your orders and any returns. We use your email address only to send you information about your order and, if requested, for our own newsletter.

No disclosure of personal data We do not share your personal data, including your address and email address, with third parties. This does not apply to our service partners who require the transmission of data to process orders, such as parcel services or freight forwarders. In these cases, the transmission is carried out in accordance with the provisions of the Federal Data Protection Act (BDSG), and the scope of the data transmitted is limited to the minimum necessary.

Information, correction, blocking, and deletion of personal data. Under the Federal Data Protection Act, you have a right to information, as well as a right to correction, blocking, and deletion of your stored data. If statutory, contractual, commercial, or tax retention periods or other legally established reasons prevent deletion, your data can only be blocked instead of deleted. Please contact us by email or call us.

Data protection laws Personal data is collected and stored exclusively within the framework of the legal provisions of the Federal Data Protection Act (BDSG) and the Information and Teleservices Data Protection Act (TDDSG).

11. Liability for links

In its judgment of May 12, 1998 - 312 O 85/98 - "Liability for Links," the Hamburg Regional Court ruled that by providing a link, one may be held jointly responsible for the content of the linked page. According to the Regional Court, this can only be prevented by expressly distancing oneself from such content. Die Vogelvilla GmbH, which provides links to other websites, does so solely as a courtesy or for informational purposes. Die Vogelvilla GmbH assumes no responsibility or liability for the content of third-party websites. Vogelvilla GmbH has no influence whatsoever on the design and content of the linked pages and expressly distances itself from them.

12 Place of performance, place of jurisdiction

The place of performance and jurisdiction for all claims is, to the extent permissible, Neustadt adAisch.

13 Applicable law

The contract is governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. This also applies if the purchaser's general place of jurisdiction is abroad.

14 Severability Clause

Should individual provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. Invalid provisions shall be replaced by valid provisions that come as close as possible to the intended purpose.

Product images may differ from the original. We assume no liability for printing errors or omissions.

As of: November 1st, 2021 - Vogelvilla GmbH